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Choosing a high-yield online savings account can be quite a headache, so hopefully this review will help you in your search for an online savings account.
E-Trade made the account opening process fairly painless. You start with the usual personal information, follow by a quick identity verification no hard credit inquiry, screenshot below. It is recommended you print this page or write down the account number so you can immediately set up your online account functionality. If you forget to send in your signature card, E-Trade will send you another mailing in about a few weeks to remind you.
You can choose the instant verification method which takes only a couple of minutes, and is available if your financial institution has an online website. You provide your website username and password and E-Trade will verify your account ownership. The deposits usually takes about business day to show up. Tested fund transfers usually gets withdrawal from external account at the very next business day if you initiate transfer before 4 P.
EST , and is cleared for withdrawal from your E-Trade savings on the evening of the 3rd business day after the day of deposit. Contacting E-Trade is straightforward enough. Some basic questions regarding withdrawals and transfers were sent to customer service for testing, and an E-Trade customer service representative was able to reply correctly to the question within about 48 hours.
Not too bad, but nothing stellar either. Customer service is of course, a your-result-may-vary issue that deeply depends on the complexity of your question or problem. If you need immediate customer service, you should consider calling E-Trade Bank at , from 7 A. You can also fax E-Trade Bank at Take note that these customer service numbers are different than those of E-Trade Securities. The annual percentage yield rate has been competitive with other high-yield savings, thus making rate-chase a lesser issue.
Really liked all the detail and screenshots. But I might check out some of the current offerings in the near future.
Wow, I am glad you had a much better experience than I did with them opening up cd accounts. It was very confusing and they made mistakes that one account rep said that I had to pay for. I finally got it straightened out but ended closing the account as soon as I could. I am all for services online, but it would take a lot for me to go back to them.
Closing CDs are really easy and fast by using their online secure message. Best ACH in the business. Am looking to Fidelity mostly because of that 1. The ATM fee refunds are also nice. Would also like to consolidate my local checking accounts into one big Fidelity account, for simplicity. Thanks for the info. If it falls below at times it will , the rate falls to 1. I just got off the phone with E-trade and everything checks out.
I will be moving my money there. I have had E-Trade securities accounts in the past and was satisfied. However, I have read several accounts in recent months that the company may be in poor financial condition.
Certainly FDIC deposits are protected and I do not wish to be a fear monger, but feel that people should do their own investigation and include this aspect in their comparisons.
I checked and it shows 2. I still can get to the 3. Refresh the page and it reverts to the 2. Only can get to 3. IE on Windows get 2. Unfortunately, click through to start the sign-up process on Firefox fails. On Saturday when I called the no.
I was given, I was told that they would not be answering the phone until Monday. My advice to etrade: Etrade is a piece of crap! I have a brokerage account with them. I tried unsuccessfuly to set up wire transfers from etrade to another account from the web.
Even closing down the account is an adventure. The people they have on the phone are not helpful at all. Stay away from Etrade…. Online service has always been solid. The online transfers in and out are easy and fast. I have a hi-yield complete savings account that I transfer money into each week.
I recently received notice that the interest rate was dropped to 0. There was the issue of trying to cancel a bill pay a week in advance, they messed it up and wanted to charge me and I still had to FAX, yes fax in paper work. I hung up and called Etrade. They said it was most likely a scam but the calls keep coming all day. So I called the company and they said that they do work for Etrade and I should call Etrade.
Just like a financial institution, they use teaser rates to get you and then change everything shortly afterward. They said it would take a few days. I got a letter in the mail a week later saying that the increase was accepted. Then I got a letter saying that they reserve the right to limit the amount of balance transfers and simply closed the credit card account. My FICO is over It is now down to.
I am looking into seriously changing accounts. The only reason I switched here is because of the interest I was making on my savings and now that I am making less I am not interested in keeping the accounts.
I really wish they would just raise the rates back up, at least to be comparable to what I am getting locally. Etrade Bank is paying. I left a few bucks in the Etrade account to keep it open. It could be useful if they ever decide to raise the rate. I am intrested to open an online savings accuont with e-tradebank. Then, I decided to switch to use etrade bank for my checking account.
Calling customer service takes me around and around in circles. Plus they required that I file a police report, which I did and forwarded both to etrade. Like the functionality and speed of transfer. Wish they were still as competitive on interest rate.
E-Trade is obviously one of the many banks floundering. They are on of the credit card companies that have raised interest rates on those customers who have exemplary credit and payment history. I have closed all of my accounts with E-Trade, and I will never do business with them again. I recently had my interest rate hiked to The perk for me is that I can deal locally with them, and they know me by name, and recognize me when I walk through their doors.
Unlike the faceless morons representing E-Trade. Their customer service representatives are incompetent and many are even antagonistic and combative. I advise anyone to stay as far away from E-Trade as you can. Remember when they were the ones out there touting 5. That should have been clue one they were unstable.
The higher the risk to your money, the higher the interest rate. Now, they are at. You should review them again now. Compare them with Sharebuilder. I got so frustrated with E-Trade I closed my account with them. Does anyone have an email address to anyone at E-Trade? Notify me of followup comments via e-mail. Related Links and Resources: Any chance for a Fidelity MySmart Checking review? So not getting very far…: